1. Refund Eligibility

Participants may request a refund no later than 7 (seven) calendar days before the tournament date. All refund requests must be submitted with a valid reason and supporting documentation for review by the Tournament Committee.

2. Force Majeure

Refund requests due to force majeure may be considered if submitted no later than 7 (seven) calendar days before the tournament.

Examples may include, but are not limited to:

• Serious illness or hospitalization
• Family emergency
• Natural disasters
• Government travel restrictions
• Other unforeseen circumstances

All requests must be supported by relevant documentation.

The determination of whether a situation qualifies as force majeure is solely at the discretion of the Tournament Committee, and the Committee's decision shall be final.

3. Refund Approval Process

All refund requests are subject to review and approval by the Tournament Committee. Submitting a refund request does not guarantee approval. Participants will be notified of the outcome after the review process has been completed.

4. Refund Processing Time

If a refund request is approved, the refund will be processed within 14 (fourteen) business days from the date of approval. The refund will be returned using the original payment method whenever possible.

5. Non-Refundable Cases

Refunds will not be granted if:

• The request is submitted less than 7 days before the tournament.
• The participant chooses not to attend the tournament without an approved reason.
• The participant is disqualified for violating the Tournament Rules & Regulations.
• The participant provides false or misleading information during registration.

6. Supporting Documents

The Tournament Committee may request additional documents to verify the reason for the refund request. Failure to provide the requested documentation may result in the rejection of the refund request.